Our Story
Built on Trust,
Driven by Results.
Serenity Management was founded with one belief: that great vacation rental management starts with genuine care — for owners, for guests, and for the communities we serve.
4.9★
Avg. Guest Rating
5+
Years in Business
2
Markets Served
100%
Owner Transparency
Who We Are
A Local Team With
National Ambitions.
Serenity Management LLC is a full-service vacation rental management company headquartered in the Hampton Roads area of Virginia. We specialize in managing short-term rental properties in Norfolk and Virginia Beach — two of the most sought-after destinations on the East Coast.
We handle everything from initial setup and permitting to professional photography, staging, dynamic pricing, guest communication, and ongoing maintenance coordination. Our goal is simple: maximize your property's earning potential while delivering a consistently exceptional guest experience.
Our team is bilingual — se habla español — and we're proud to serve a diverse community of property owners and guests across the region.
What We Stand For
Our Values Guide
Everything We Do.
Hospitality First
Every guest deserves a seamless, memorable stay. We hold every property to the same standard we'd want for ourselves.
Owner Trust
Your property is your investment. We treat it with care, communicate transparently, and never cut corners.
Performance Driven
We use data, market insight, and hands-on management to consistently outperform the local market average.
Community Rooted
We're local. We know Norfolk and Virginia Beach — the neighborhoods, the seasons, the guests who love them.
Our Journey
How We Got
Here.
From a single Norfolk property to a growing portfolio across Hampton Roads — every step has been guided by the same commitment to quality and care.
Founded in Norfolk, VA with a single property and a commitment to quality.
Expanded to Virginia Beach. Maintained 100% occupancy through the pandemic travel rebound.
Launched full-service staging and interior design offering for new owner onboarding.
Added bilingual support — se habla español — to serve a broader community of owners and guests.
Achieved 4.9★ average across all managed listings. Began permitting assistance program.
Growing portfolio across Hampton Roads with plans for multi-city expansion.
Where We Operate
Rooted in Virginia,
Growing Nationwide.
We currently serve property owners and guests in Norfolk and Virginia Beach, with plans to expand to additional US markets.
Norfolk, VA
ActiveHistoric neighborhoods, urban charm, and year-round demand from military, business, and leisure travelers.
Virginia Beach, VA
ActiveOceanfront and resort-area properties with peak summer demand and strong shoulder-season bookings.
Ready to Work
Together?
Whether you're a guest planning your next stay or an owner ready to maximize your property's potential — we'd love to connect.